Privacy Policy 

Introduction

busii ("we," "our," or "us") respects the privacy of our clients, website users, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us or use our services in compliance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws in South Africa.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information: Name, address, email, phone number, job title, company information.
  • Usage Data: Information about your interactions with our website, including IP address, browser type, and pages viewed.
  • Financial Information: Billing details for service provision.
  • Cookies and Tracking Technologies: Our website may use cookies to track usage and enhance user experience.
2. How We Collect Personal Information

We collect information:

  • Directly from You: Through web forms, emails, phone interactions, or service requests.
  • Automatically: As you navigate our website, we may collect information through cookies and other tracking technologies.
  • From Third Parties: We may receive information from third-party service providers if you interact with us through such platforms.
3. How We Use Your Information

We may use the information we collect to:

  • Provide, improve, and personalise our services.
  • Process transactions and manage payments.
  • Communicate with you, including sending updates, marketing materials, or service notifications.
  • Comply with legal obligations and resolve disputes.
  • Conduct research and analysis to improve our offerings.
4. Legal Grounds for Processing

Our processing of personal information is grounded in the following legal bases:

  • Consent: Where you have provided explicit consent.
  • Contractual Obligation: To fulfil our contracts with you.
  • Legal Obligation: For compliance with applicable legal and regulatory obligations.
  • Legitimate Interests: Where necessary to pursue our legitimate interests without infringing on your rights.
5. Sharing Your Information

We may share your information:

  • With our service providers and partners for business operations.
  • If required by law or to protect our rights.
  • As part of a merger, acquisition, or sale of assets.
6. Data Security

We implement reasonable technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction.

7. Data Retention

We will retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

8. Your Rights

Under POPIA, you have the right to:

  • Access and request copies of your personal information.
  • Correct inaccurate or incomplete information.
  • Object to the processing of your data for certain purposes.
  • Withdraw consent where processing is based on your consent.
  • Lodge a complaint with the Information Regulator if you believe your privacy rights have been infringed.
9. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be effective upon posting the revised policy on our website, and we encourage you to review it regularly.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@busii.com

Phone: 0795698033

Address: 3 Chippenham road, Kenilworth, Cape Town, 7708

Last Updated: 2024-11-04